Private Health Insurance / HICAPS — Body Content Preview (Undefeeted Podiatry)
Undefeeted Podiatry
Private Health Insurance

Making the Most of Your Extras Cover

Your private health insurance is there to help you access exceptional healthcare — not limit your choices. At Undefeeted Podiatry, we make claiming your podiatry benefits quick, simple and completely hassle-free through HICAPS.

In most cases, you'll walk out having only paid the gap, with your health fund paying their contribution immediately.

No paperwork No claim forms No waiting weeks for reimbursement

Just expert podiatry care with instant claiming.

Our Philosophy

Healthcare First. Insurance Second.

When choosing a podiatrist, it's easy to focus on how much your health fund pays. We believe the better question is:

“Who is going to provide the best care for my feet?”

Insurance should support your healthcare — not dictate it. Every decision we make is based on providing the highest standard of podiatry possible: investing in our team, our technology and our patients, not meeting the pricing expectations of an insurance company.

The Undefeeted Standard

Why patients choose Undefeeted Podiatry

When you visit our clinic, you're investing in far more than a standard consultation. You'll experience:

  • Longer appointment times that allow us to properly understand your concerns — not simply treat today's symptoms
  • State-of-the-art technology, including digital gait analysis, video assessment and advanced treatment equipment
  • Experienced podiatrists who regularly undertake professional development, so your care reflects the latest evidence and clinical research
  • Individual treatment plans tailored specifically to your lifestyle, goals and long-term health
  • A modern clinic equipped with technology many practices simply don't offer
  • A team genuinely committed to helping you stay active, independent and pain-free
“We believe exceptional healthcare should never feel rushed.”
Instant HICAPS Claiming

Claiming your health fund has never been easier

We offer instant HICAPS claiming with participating Australian private health insurers. Simply:

1
Attend Your Appointment
2
Present Your Health Fund Card
3
We Process Your Claim Instantly
4
Pay Only the Remaining Gap

The entire process usually takes less than a minute.

Our Position

Independent by choice

One of the most common questions we're asked is: “Why aren't you a Preferred Provider?”

We'd rather be your preferred provider.

Preferred Provider agreements are commercial arrangements between healthcare providers and insurance companies. While every agreement is different, they often involve providers accepting pricing structures set by the insurer.

We've made a conscious decision to remain completely independent, because we never want an insurance company influencing the way we deliver your healthcare. Our focus remains exactly where it belongs — on providing exceptional patient care.

Remaining independent means we keep investing in

  • Longer consultations
  • Advanced assessment technology
  • Modern treatment equipment
  • Ongoing staff education
  • Evidence-based treatment
  • Individualised care plans
  • Continuous investment in new services and technology

Healthcare is constantly evolving. We believe your podiatry clinic should evolve with it.

Will I receive a smaller rebate? Possibly.

Some health funds provide higher rebates when members attend a Preferred Provider. Others pay exactly the same benefit regardless of where you receive treatment. Every health fund — and every policy — is different. If knowing your exact rebate is important, your health fund can advise your individual entitlement before your appointment.

“Regardless of your rebate, our commitment remains the same: to provide care that delivers value well beyond the difference in your rebate.”
Why Quality Matters

Your feet deserve more.

Whether you're chasing grandchildren, training for a marathon, managing diabetes, or simply wanting to walk comfortably — choosing the right podiatrist matters. We don't believe quality care should be compromised to satisfy an insurance agreement.

Time to Be Heard

A Thorough Assessment

Access to Modern Technology

Clear Explanations

Evidence-Based Treatment

A Personalised Plan for Long-Term Results

Because your feet deserve more than a quick appointment.

Common Questions

Frequently asked questions

Absolutely. We process claims instantly through HICAPS before you leave the clinic.
Most patients do. The amount depends entirely on your level of Extras Cover and remaining annual limits.
Unfortunately not. Only your health fund has access to your remaining benefits and annual limits.
Many health funds contribute towards custom orthotics. Our team will process eligible claims through HICAPS where your policy allows.
No. Private health insurance claims do not require a GP referral.

Ready to make the most of your cover?

Bring your health fund card to your next appointment — we'll take care of the rest.

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WHAT WE DO